"Just want to mention that OCTA has done a remarkable job of staying in touch with its constituency.
"From the “CEOs Weekly Update” that arrives in my e-mail, to your Web news and audio-casts of interviews, to Twitter, OCTA has done a wonderful job of recognizing citizen concerns and addressing them in a concerned and transparent manner.
"Anybody can do a good job of communicating when times are good, but very few have credible campaigns when things are tough. Kudos for a thoughtful and effective approach to communicating with your public."
-- Alexandra Spencer, Women's Transportation Seminar of Los Angeles